Refund and Return Policy at OlympusWA22302D.com

At OlympusWA22302D.com, we are committed to ensuring customer satisfaction. If you are not fully satisfied with your purchase or encounter issues, we offer a clear refund and return policy to facilitate the process. Below are the key details:

  1. Eligibility for Return
    Products are eligible for return if they meet the following conditions:

    • The item is returned within 30 days of delivery.
    • The product is unused, in its original packaging, and in the same condition as received.
    • Proof of purchase (invoice or receipt) must be provided.
  2. Non-Returnable Items
    Certain products are not eligible for return due to their nature, including:

    • Perishable goods or disposable medical items.
    • Customized or special-order products that were made specifically for the client.
  3. Return Process
    To initiate a return, contact our customer service team via email at info@olympuswa22302d.com or via Call & WhatsApp at +66 96 762 4403. We will provide instructions on how to return the product. The customer is responsible for return shipping costs unless the item is defective or incorrect.
  4. Refund Process
    Once your return is received and inspected, we will notify you of the approval or rejection of your refund:

    • If approved, the refund will be processed, and a credit will be applied to your original payment method within 7-10 business days.
    • If the item is rejected (e.g., due to signs of use or damage), it will be returned to the customer without a refund.
  5. Damaged or Defective Products
    If you receive a damaged or defective product, please contact us immediately. We will arrange a replacement or a full refund, including return shipping costs for faulty items.
  6. Exchanges
    If you wish to exchange a product, follow the return process first, and then place a new order for the replacement item.

For any inquiries or assistance regarding refunds and returns, feel free to reach out:

  • Email: info@olympuswa22302d.com
  • Call & WhatsApp: +66 96 762 4403
  • Address: 419/1, 419/3 Ratchawithi Rd, Toongphayathai, Ratchathewi, Bangkok 10400, Thailand

We aim to provide a smooth and transparent process to ensure your satisfaction with every purchase!